{"id":10040,"date":"2025-05-20T19:53:30","date_gmt":"2025-05-20T17:53:30","guid":{"rendered":"https:\/\/otantik.photo\/?page_id=10040"},"modified":"2025-05-20T19:53:30","modified_gmt":"2025-05-20T17:53:30","slug":"politique-de-retour","status":"publish","type":"page","link":"https:\/\/otantik.photo\/index.php\/politique-de-retour\/","title":{"rendered":"Politique de retour"},"content":{"rendered":"<p>En vertu de l\u2019article L121-20 du Code de la consommation, l\u2019acheteur dispose d\u2019un d\u00e9lai de quatorze jours ouvrables \u00e0 compter de la livraison de leur commande pour exercer son droit de r\u00e9tractation et ainsi faire retour du produit au vendeur pour \u00e9change ou remboursement sans p\u00e9nalit\u00e9, \u00e0 l\u2019exception des frais de retour.<\/p>\n<p>Sauf pour certains produits ayant n\u00e9cessit\u00e9s la mise en oeuvre de produits et fabrication et\/ou faisant appel \u00e0 des prestataires \u00a0tiers pour la r\u00e9alisation de produits tels que photos sur toile ou impression sur plexiglas, produits fabriqu\u00e9s \u00e0 la demande, aucun droit de r\u00e9tractation n\u2019est accept\u00e9 par la soci\u00e9t\u00e9 Otantik.photo.<\/p>\n<h2>Conditions de retour<\/h2>\n<ul>\n<li>Le produit doit \u00eatre retourn\u00e9 dans son emballage d\u2019origine, en parfait \u00e9tat.<\/li>\n<li>Aucun remboursement ne sera accord\u00e9 pour des articles endommag\u00e9s par le client.<\/li>\n<\/ul>\n<h2>Proc\u00e9dure de retour<\/h2>\n<ul>\n<li>Envoyer un email avec le num\u00e9ro de commande.<\/li>\n<li>Une fois l\u2019accord de retour re\u00e7u, retourner le produit \u00e0 l\u2019adresse fournie<\/li>\n<\/ul>\n<h2>Remboursement<\/h2>\n<p>Le remboursement sera effectu\u00e9 sous 14 jours apr\u00e8s r\u00e9ception du produit retourn\u00e9, via le moyen de paiement initial.<\/p>\n<h2>Exceptions<\/h2>\n<p>Les impressions personnalis\u00e9es ayant n\u00e9cessit\u00e9es la mise en oeuvre de produits et fabrication et\/ou faisant appel \u00e0 des prestataires tiers pour la r\u00e9alisation de produits tels que photos sur toile ou impression sur plexiglas, produits fabriqu\u00e9s \u00e0 la demande, ne sont ni repris ni \u00e9chang\u00e9s, sauf en cas de d\u00e9faut av\u00e9r\u00e9.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>En vertu de l\u2019article L121-20 du Code de la consommation, l\u2019acheteur dispose d\u2019un d\u00e9lai de quatorze jours ouvrables \u00e0 compter de la livraison de leur commande pour exercer son droit de r\u00e9tractation et ainsi faire retour du produit au vendeur pour \u00e9change ou remboursement sans p\u00e9nalit\u00e9, \u00e0 l\u2019exception des frais de retour. Sauf pour certains&#8230;<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":{"0":"post-10040","1":"page","2":"type-page","3":"status-publish","4":"hentry","5":"nt-post-class","6":"","7":"thumb-none","9":"excerpt-none"},"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.3 (Yoast SEO v27.4) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Politique de retour - Otantik<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/otantik.photo\/index.php\/politique-de-retour\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Politique de retour\" \/>\n<meta property=\"og:description\" content=\"En vertu de l\u2019article L121-20 du Code de la consommation, l\u2019acheteur dispose d\u2019un d\u00e9lai de quatorze jours ouvrables \u00e0 compter de la livraison de leur commande pour exercer son droit de r\u00e9tractation et ainsi faire retour du produit au vendeur pour \u00e9change ou remboursement sans p\u00e9nalit\u00e9, \u00e0 l\u2019exception des frais de retour. 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